Returns & Refunds

Information about your refund

• 💰 How long will it take to get my refund?
• 💰 How will I receive my refund?
• 💰 Will I get a return postage refund if I choose a different courier? (UK)
• 🎁 Will I keep my points if I send back an order?

Other

• 🔁 Can I get an exchange?
• 📜 Do I have a warranty period?
• 🎁 Will I keep my loyalty points if I send back an order?

Return information

• 🏷 Can I return an embellished item?
• 🏷 Can I return something I purchased via a retailer?
• 🏷 How do I return my order? (Europe)
• 🏷 How do I return my order? (Rest of World)
• 🏷 How do I return my order? (UK deliveries)
• 🏷 How do I return my order? (USA)

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